Terms of Service

Welcome to Blinkitt. These Terms of Service govern your access to and use of our website, https://blinkitt.co.in/, and the products and services offered through it. By visiting our website or placing an order, you agree to these terms. Please read them carefully before using our services.

1. About Blinkitt

Blinkitt is an online shopping platform offering a variety of everyday and useful products to customers across India. Our aim is to make online shopping simple, convenient, and accessible.

2. Eligibility and Use of Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are using the website on behalf of another person, you confirm that you are authorized to do so.

You agree not to use our website for any unlawful purpose, attempt unauthorized access, interfere with website operations, or engage in activities that may harm our business, customers, or services.

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and specifications. However, actual product appearance, color, packaging, or minor details may vary due to photography, display settings, manufacturer updates, or availability.

If you have questions about a product, please contact us before placing your order.

4. Pricing and Offers

Product prices, discounts, and promotional offers may change without prior notice, subject to applicable law. Any applicable shipping charges or additional fees will be displayed during checkout or otherwise communicated before order confirmation.

Promotional offers may be subject to specific terms, eligibility requirements, stock availability, and validity periods.

5. Orders and Order Acceptance

Placing an order constitutes a purchase request. An order may be subject to verification and acceptance before processing or dispatch.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, inaccurate information, pricing or listing errors, product unavailability, or other legitimate operational reasons, subject to applicable law.

If a prepaid order is cancelled after payment, any applicable refund will be processed according to our Return and Refund Policy and applicable law.

6. Payments and Cash on Delivery

We may offer prepaid payment options and Cash on Delivery (COD) for eligible products, orders, and delivery locations.

Customers must provide accurate contact and delivery information and cooperate with reasonable order verification. COD availability may be restricted in certain circumstances, subject to applicable law.

Payment transactions may be processed through third-party payment providers. Their terms and privacy practices may also apply to the relevant transactions.

7. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy. Delivery estimates are provided for guidance and may vary depending on the delivery location, courier operations, product availability, weather, and other circumstances.

We may work with third-party fulfillment and logistics partners to process, package, ship, and deliver orders.

8. Returns, Refunds, and Cancellations

Returns, replacements, refunds, and cancellations are governed by our published Return and Refund Policy.

Customers should review the applicable policy and product-specific conditions before placing an order. Nothing in these Terms of Service is intended to limit any rights available to consumers under applicable law.

9. Customer Responsibilities

You agree to provide accurate, complete, and current information when placing orders or contacting us.

You are responsible for checking your order details, delivery address, and contact information before submitting an order. You must not misuse our website, submit fraudulent orders, or provide misleading information.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, design elements, and other materials, is owned by Blinkitt or used with appropriate permission.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior authorization, except where permitted by applicable law.

11. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and other external websites.

We do not control all third-party services and are not responsible for their independent terms, content, or privacy practices. Your use of those services may be subject to their own terms and policies.

12. Website Availability

We aim to keep our website accessible and functioning properly. However, we do not guarantee uninterrupted or error-free access at all times. Maintenance, technical issues, service-provider disruptions, or other circumstances may temporarily affect website availability.

13. Limitation of Liability

To the extent permitted by applicable law, Blinkitt will not be liable for indirect or consequential losses arising from the use of our website or temporary service interruptions.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any applicable consumer rights or remedies.

14. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, severe weather, transport disruptions, government restrictions, or interruptions to third-party services. We will make reasonable efforts to address such situations where possible.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review the Privacy Policy available on our website before placing an order.

16. Changes to These Terms

Blinkitt may update these Terms of Service from time to time to reflect changes in our operations, website features, or applicable legal requirements. Updated terms will be published on this page. Your continued use of the website after changes take effect will be subject to the revised terms, to the extent permitted by law.

17. Governing Law

These Terms of Service are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities with jurisdiction under applicable law.

18. Contact Information

If you have any questions regarding these Terms of Service, products, or orders, please contact us:

Website: https://blinkitt.co.in/

Email: support@blinkitt.co.in

Thank you for choosing Blinkitt. We appreciate your trust and look forward to providing you with a convenient online shopping experience.